Fundraising FAQs
Donation FAQs
My Dashboard FAQs

 


 

Fundraising FAQs

What do I receive when I register my fundraiser with you?

We’ve set you up for success! Once you register, you’ll receive fundraising tips, materials, and guides to make the most of your fundraiser.

What is a personal fundraising page? 
It’s your own webpage showcasing your fundraiser. This is where your supporters will donate to wounded warriors and their families as you inch closer to your fundraising goal. When you register your fundraiser with us, this personal fundraising page is automatically created for you. We recommend you personalize your page with a custom URL, photos, event details, and why you support wounded warriors and their families.

Where do my fundraising dollars go?

Your fundraising efforts support Wounded Warrior Project (WWP) programs and services, which are provided at no cost to warriors and their families.  More than $197 million went directly to these programs in our last fiscal year. Seventy-two percent of donations pays for programs, and the balance pays to support them. We are humbled to be recognized as a charity with great impact, operating with efficiency, transparency, and accountability. We’re an accredited charity with the Better Business Bureau (BBB), top-rated by Charity Navigator, and hold a GuideStar Platinum rating.

To view all of our financial documents, please click here.

Please do not hesitate to reach out if you have any additional questions by emailing our Donor Care team at donorcare@woundedwarriorproject.org or calling 877.TEAM.WWP (877.832.6997).

Who is Wounded Warrior Project?

Since 2003, we’ve been tireless advocates for our nation’s finest, improving the lives of millions of warriors and their families. Wounded Warrior Project is transforming the way America’s injured veterans are empowered, employed, and engaged in our communities. Click here to learn more about who we are and who we help.

Is there a minimum I must fundraise for WWP?

No minimum or maximums here. Every dollar raised is appreciated and empowers warriors through life-changing programs and services.

Can WWP provide a representative for my fundraiser?

Complete the representative request form here. If we aren’t able to make your event, utilize the WWP talking points we provide, and share the WWP mission with your attendees through a video. Check out our YouTube channel for warrior stories and information on our programs and services.

Does WWP provide promotional items for my fundraiser?

Yes, there are many resources available to download for your fundraiser! Log in to your Dashboard and check out the Resources section for promotional information, interactive flyers, and more. For printed materials, email WWPfundraise@woundedwarriorproject.org.

Are there any type of fundraisers WWP cannot support?

WWP is not able to support community fundraisers that are sexual, political, or drug-based.

What if I own or work for a company that wants to donate a percentage of sales?

If you or your company is interested in offering a portion or percent of proceeds from a product or service, please view our Corporate Partnerships page here, or email the team at partners@woundedwarriorproject.org for more information.  

Can I set up a donation collection outside my local supermarket or go door-to-door to collect funds?

We strongly discourage storefront and door-to-door solicitation for donations. With storefront solicitation, in addition to needing the store’s permission, there may be state laws and local ordinances that limit or prohibit this type of fundraising. Similarly, your state, local municipality, or neighborhood may have laws, ordinances, rules, and/or regulations affecting your ability to engage in door-to-door fundraising. Check out our Fundraising from A to Z guide for ideas on how to fundraise for wounded warriors.

Can I use the WWP logo to promote my fundraiser?

Yes! Log in to your Dashboard to download our logo and other promotional templates and materials in the Resources tab.

 

Donation FAQs

I received some checks. How do I get credit for (offline donations) that I send in from my fundraiser?

Please have your supporters make their checks payable to Wounded Warrior Project. To ensure these checks get attributed to your event, please send them with an “Offline Donation Form” included in the envelope. Log in to your fundraising page for the form, and mail your check or money order donations with it to the following address:

Wounded Warrior Project
P.O. Box 758525
Topeka, Kansas 66675-8525
ATTN: Community Fundraising

Offline donations will be posted to your online page total within 7–10 business days after being received.  

How can I see who has donated to my fundraiser?

Log in to your fundraising page. Select Donations from the top menu, and you’ll be shown a list of all your donations. This is a good reminder to thank every donor who’s given to your fundraising campaign!

How do my donors get a donation receipt?

WWP will handle all individual receipts. Every online donor receives an automatic receipt for tax purposes. Check or money order donors will receive a tax acknowledgement via mail after their donation is processed.

Can I use the WWP tax-exempt status to purchase materials, receive discounted rates on venues, or provide tax acknowledgements for gift-in-kind given to my fundraiser?

Unfortunately, supporters are not able to utilize our tax-exempt status for any purchases or expenses for third-party events or fundraisers. Only proprietary events or programs run by WWP staff can legally provide our tax-exemption status for purchases. Sponsors of third-party fundraising events are only eligible to receive tax acknowledgements if they donate directly to Wounded Warrior Project.

 

My Dashboard FAQs

I forgot my username and password. What now?

Click here to access the homepage for community fundraising. Click the LOGIN button on the top right corner. Your username is your email address. Click FORGOT PASSWORD if you can’t remember your password. A pop-up window will ask you for your email address and prompt you to reset your password quickly. Remember that your username and password are case-sensitive.

How do I change my username and password?

Log in with your username and password. Once you’re logged in, you’ll see “Welcome, [your name]” at the top of the page. Select that menu and then select Your Profile. Once that page opens, select the button Edit Profile, and you’ll be able to change your contact information, including your name, email address, and password. All changes take effect immediately.

How do I change my personal fundraising goal?

Log in to your personal fundraising page with your username and password. Select My Page from the top menu. Then select Settings from the tabs under your photo. The first field is Fundraising Goal, which you can edit. Remember to save your changes before closing your browser.

If I have further questions, who can I contact?

Email our team at WWPfundraise@woundedwarriorproject.org or call us at 904.405.1265. We’re happy to help!